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Laundrybooking via Internet

If you live in an area that offers web-based booking. You are able to book the laundry room regardless of Internet supplier.

If you have access to our web-based booking system there is a link on your personal page that says: "Book laundry room". Click the link to get to the booking site. If you lack this link on your personal page you have to book the laundry room manually.

If you have any questions regarding this, please do not hesitate to Contact your area landlord.


How to book the laundry room over the Internet:

1. Log on to your personal page.

2. Click on "Book laundry".

Please note that you must have a tenancy agreement at Bostaden as well as username and password to your personal page to be able to use the service.

If two tenants have signed the contract, only the first holder of the contract is able to book over the internet.

You are able to book the laundry room up to eight times every month. Please note that if you have booked the laundry room without using it, this is still included in the monthly ratio. The booking portal/boards outside the laundry room work in the same way as before. 


Important information regarding the booking

  • Respect other peoples booked washing sessions
  • You may only book the laundry room one session at a time. Once you have finished your laundry you are able to book another washing session.
  • Once your washing session has ended the Machines need to be emptied and ready to use for the next tenant.
  • Dryers may only be used no more than one hour after your sesson has ended. This do not apply in laundry rooms wher you book electronically.


Got any questions?

Please contact your Area Landlord.

My personal page

Registration possible from the year you turn 16 years


Telephone exchange

Phone: 090-17 75 00

Area Landlords

Contact list

Customer Service Centre

E-mail: Kundcenter
Phone: 090-17 77 00

Phone hours, Customer Service Centre

Monday–Friday 8 am–12 noon

Visiting hours

Monday–Thursday 9 am–4.30pm
Fridays 9 am–3 pm
Closed 12 noon–1 pm


Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Broadband support

090-17 77 17

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13