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Future Webservices

In addition to this new site, we also plan to expand our webservices in 2010/2011. Read below what services will emerge for you as Bostaden applicant as well as tenant.

Rent Reminder via text message

Sometimes things go wrong for different reasons and the rental fee remains unpaid at the end of the month. It can be something wrong with the debit or the account maybe lacks coverage for the payment. It is times like these, it may be nice to quickly be noticed about it so that you get the chance to correct it. As a tenant, you will be able to choose a reminder of unpaid rent as text message on your mobile phone. We hope it will help you as a customer.

Material Status

On the personal page you will have access to information about your apartment, and when materials such as floor, wall and cabinet doors were changed last and when they will be changed next time.

Tenant controlled apartment maintenance (HLU)

Our new website will also make it easier for you to to create a nice living. Therefore, a service to try and order materials for the apartment will be avaliable later on. Here you can test different wallpaper and see how they match the floor you prefer.


Things can break or stop working sometimes. When that happens it may be nice to easily send a few lines about this to your area landlord. This will be possible via a form on your personal page. In this way you know that the area landlordreceive your message and that all necessary information provided.

Overview rent

We will via the personal page give you more overview of the rent you paid and the rent that will come. This way you as a cutsomer get more control over your living expenses.

My personal page

Registration possible from the year you turn 16 years


Telephone exchange

Phone: 090-17 75 00

Area Landlords

Contact list

Customer Service Centre

E-mail: Kundcenter
Phone: 090-17 77 00

Phone hours, Customer Service Centre

Monday–Friday 8 am–12 noon

Visiting hours

Monday–Thursday 9 am–4.30pm
Fridays 9 am–3 pm
Closed 12 noon–1 pm


Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Broadband support

090-17 77 17

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13