Adjust font-size

Broadband network upgrade

Now our broadband network is upgraded!

Who can order a high-speed service?

Starting 1 April, we perform a pilot deployment to tenants living at Mariehemsvägen and Centrala stan. These addresses can now order high-speed services. Depending on the outcomes of this, we will then offer high-speed services to all Bostaden's apartments within a few weeks.

How do I order a high-speed service?

Just as before, you will choose and order the services through

Remember that if you want to order a service over 100 Mbit/s, your own equipment need to be ready to handle these speeds. Your router must be able to connect at 1 Gigabit/s or, if you connect the computer directly to the socket, the computer's network connection must handle 1 Gigabit/s.

Even if the equipment can handle 1 Gigabit/s, it can be a limitation in actual speed. Read more about this here.


Telephone exchange

Phone: 090-17 75 00

Customer service centre

E-mail: Kundcenter
Phone: 090-17 77 00

Area Landlord

Contact list


Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Phone hours

Monday–Friday 9am–3pm

Visiting hours

Friday 9am–3pm
Closed 12 noon–1pm

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13