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How it works


As a tenant you might have thoughts and questions when something happens or when you are moving in or out of your apartment or room for instance.

Here we have gathered all important information for our tenants. You can find information about rent, recycling, our TV services among other things.

If you miss any information, please let us know via e mail or by using our Tyck till feature to the right of the page.

 

My personal page

Registration possible from the year you turn 16 years

Contact

Telephone exchange

Phone: 090-17 75 00

Area Landlords

Contact list

Customer Service Centre

E-mail: Kundcenter
Phone: 090-17 77 00

Phone hours, Customer Service Centre

Monday, Wednesday, Friday 9 am–3 pm
Tuesday, Thursday 9 am-12 noon
Closed 12 noon–1 pm

Visiting hours

Monday–Thursday 9 am–4.30pm
Fridays 9 am–3 pm
Closed 12 noon–1 pm

Address

Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Broadband support

090-17 77 17

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13