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Frequently asked questions


Here you as a tenant can find the answers to frequently asked questions. Click the categories in the menu to the left. Then click on the questions you are interested in and the answer will drop down.

Tenants whispering 

Contact

Telephone exchange

Phone: 090-17 75 00

Area Landlords

Contact list

Customer Service Centre

E-mail: Kundcenter
Phone: 090-17 77 00

Phone hours, Customer Service Centre

Monday, Wednesday, Friday 9 am–3 pm
Tuesday, Thursday 9 am-12 noon
Closed 12 noon–1 pm

Visiting hours

Monday–Thursday 9 am–4.30pm
Fridays 9 am–3 pm
Closed 12 noon–1 pm

Address

Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Broadband support

090-17 77 17

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13