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How it works

It is natural that questions appear when you search for a new place to live. Here we have gathered all vital information when you search for accommodation on our website. We guide you on how to search for a new flat or a senior citizien flat, how you as a loyal customer are able to use our Priority Customer Service, how student housing works among other things.

If you feel like there is something missing, please contact us by e-mail or state your comment with the function called Tyck till to the right.

You can find out more in our folder Welcome to Umeå's best housing


Students surfing with a laptop 

My personal page

Registration possible from the year you turn 16 years


Telephone exchange

Phone: 090-17 75 00

Area Landlords

Contact list

Customer Service Centre

E-mail: Kundcenter
Phone: 090-17 77 00

Phone hours, Customer Service Centre

Monday, Wednesday, Friday 9 am–3 pm
Tuesday, Thursday 9 am-12 noon
Closed 12 noon–1 pm

Visiting hours

Monday–Thursday 9 am–4.30pm
Fridays 9 am–3 pm
Closed 12 noon–1 pm


Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Broadband support

090-17 77 17

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13