Adjust font-size

How it works

It is natural that questions appear when you search for a new place to live. Here we have gathered all vital information when you search for accommodation on our website. We guide you on how to search for a new flat or a senior citizien flat, how you as a loyal customer are able to use our Priority Customer Service, how student housing works among other things.

If you feel like there is something missing, please contact us by e-mail or state your comment with the function called Tyck till to the right.

You can find out more in our folder Welcome to Umeå's best housing


Students surfing with a laptop 


Telephone exchange

Phone: 090-17 75 00

Area Landlords

Contact list

Customer service centre

E-mail: Kundcenter
Phone: 090-17 77 00

Phone hours, Customer service centre

Monday, Wednesday
and Fridays 9am–3pm
Tuesdays and Thursdays 9am–12 noon

Visiting hours

Monday–Thursday 9am–4.30pm
Fridays 9am–3pm
Closed 12 noon–1pm


Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Broadband support

090-17 77 17

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13