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How it works

It is natural that questions appear when you search for a new place to live. Here we have gathered all vital information when you search for accommodation on our website. We guide you on how to search for a new flat or a senior citizien flat, how you as a loyal customer are able to use our Priority Customer Service, how student housing works among other things.

If you feel like there is something missing, please contact us by e-mail or state your comment with the function called Tyck till to the right.

You can find out more in our folder Welcome to Umeå's best housing


Students surfing with a laptop 


Telephone exchange

Phone: 090-17 75 00

Customer service centre

E-mail: Kundcenter
Phone: 090-17 77 00

Area Landlord

Contact list


Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Phone hours

Monday–Friday 9am–3pm

Visiting hours

Friday 9am–3pm
Closed 12 noon–1pm

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13