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About the company

Bostaden will provide value-for-money homes to rent! – that’s how we have expressed our business concept.

We want to be the natural choice for people who wish to rent their own home in Umeå.

We want to help our customers turn our flats and residential areas into their own homes and neighbourhoods. We are also keen to develop good, long-term relationships with our customers, and we want this to be felt in the many contacts we have with our customers every day.

Bostaden today

Today, Bostaden is the biggest actor on the Umeå housing rental market, with a market share of approximately 45%. We also have a large stock of student housing. Through its growth, Bostaden has helped turn Umeå into a town that in many ways is the capital of Norrland.

Bostaden tomorrow

Our expansion has now entered a slower phase. Umeå, however, continues to grow, and Bostaden will continue to contribute to its development. The secret of our success is that we listen to the needs and wishes of our customers.

For us at Bostaden, it is important that your rented property really does become your home!

Environment in focus

In June 2008 we launched our major environmental project - Environmental Focus 2016. It is a fun, tough and very practical work for a better future!

Our business will be based on a cycle thinking. Environmental awareness among employees and our customers will increase by skills, knowledge and participation. We will set clear environmental requirements for our suppliers. Our environmental program includes objectives for the five areas:

Energy consumption
Waste Disposal
Building and materials
Knowledge and commitment

Learn more about our environmental work.


Telephone exchange

Phone: 090-17 75 00

Area Landlords

Contact list

Customer service centre

E-mail: Kundcenter
Phone: 090-17 77 00

Phone hours, Customer service centre

and Fridays 9am–3pm
Thursdays 9am–12 noon

Visiting hours

Monday–Thursday 9am–4.30pm
Fridays 9am–3pm
Closed 12 noon–1pm


Visit: Östra Kyrkogatan 2,
Moritzska gården
Mail: Box 244, 901 06 Umeå.

Broadband support

090-17 77 17

Emergency number

If serious faults occur after office hours or during weekends, please call 090-14 26 10.

In the event of fire, accidents or burglary, please call 112.

To receive or give information regarding accidents or crises, please call 113 13