Broadband network upgrade
Now our broadband network is upgraded!
Who can order a high-speed service?
Starting 1 April, we perform a pilot deployment to tenants living at Mariehemsvägen and Centrala stan.
These addresses can now order high-speed services. Depending on the outcomes of this, we will then offer high-speed services to all Bostaden's apartments within a few weeks.
How do I order a high-speed service?
Just as before, you will choose and order the services through
Remember that if you want to order a service over 100 Mbit/s, your own equipment need to be ready to handle these speeds. Your router must be able to connect at 1 Gigabit/s or, if you connect the computer directly to the socket, the computer's network connection must handle 1 Gigabit/s.
Even if the equipment can handle 1 Gigabit/s, it can be a limitation in actual speed.
Read more about this here.
Phone: 090-17 75 00
Customer service centre
Phone: 090-17 77 00
Visit: Östra Kyrkogatan 2,
Mail: Box 244, 901 06 Umeå.
Closed 12 noon–1pm
If serious faults occur after office hours or during weekends, please call 090-14 26 10.
In the event of fire, accidents or burglary, please call 112.
To receive or give information regarding accidents or crises, please call 113 13.