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Senior housing

 

Senior housing are regular flats with spacious bathrooms and with access to common areas. The flats are built so that you are able to live there for as long as you like. You can apply for a senior housing flat from the year you turn 60.

How can I get a flat for senior housing?

Start by registering a personal page in the top right corner on this page. You then start collecting important registration time. That time will determine when you get the offer. The person with the longest registration time always gets the offer first.

Do you lack a computer?

If you lack the access to a computer, you are welcome to give us a call or come visit us at Customer service and we will help you out.

How do I get an offer to rent a flat?

You register what kind of flat you are interested in on your personal page. Below "Apartment summary" you can search for flats and see what kind of flats we have got.
When a flat that fits your wishes is available we will send you an offer. We call this senior housing priority customer service.

The e-mail will be sent to the e-mail address that you have registered on your personal page. If you do not have an e-mail address the offer will be sent to your home address instead. It is therefore very important that you have given us an address that is correct and up to date. You have to accept or turn down the offer within three workdays. If you accept the offer and acquire the flat the contract will be put on your personal page for you to sign.

What does senior housing priority customer service mean?

It means that we offer you who have turned at least sixty this year to become a priority service customer for senior housing. You will have priority over other customers and you get the possibility to choose what kind of flat you want and when you want to move in.

Who can use the senior housing priority customer service?

We offer that service to you who have turned at least sixty this year.

What determines where I will end up in the priority customer queue?

It is always the tenant who has been registered the longest that will end up at the front of the queue for a priority customer service offer. The total, continuous time that you have lived in one of our flats does not count when you are a priority customer for senior flats.

What else do I need to know about the service?

As a priority customer you have the possibility to turn down no more than three offers if you are number one in the queue. When you have turned down an offer or not answered on five offers, your priority service will be cancelled. It is therefore important that you specify your requests as far as possible. You can only have three offers at the same time. This is so that you are able to have the time to look at the flats and make up your mind.

I live in a Bostaden flat and want to move into a flat for seniors. How long is my period of notice?

If you already live in a Bostaden flat, that contract is valid with the following exception: If you have received an offer by the seventh of the month at the latest and you get a new contract of a flat with us, the month that you got the offer counts as one of the cancellation months.

Example:
If you rent a flat and get a contract of another flat with us where the entry date is July 1st, your new contract had to be created April 7th at the latest in order to avoid paying double rent.

Can I get personal service?

You are always welcome to contact us at Customer service and we will be happy to help.